You can simply return your ordered goods to the COPENHAGEN STUDIOS online store within 30 days of receipt.

The return within Germany is free of charge for you. Please use the enclosed return label.

If you cannot find one in the package or have misplaced the label, please use this link to generate a free return label: DHL return

For international returns, please contact our Customer Care Team for a free return label. The following countries are excluded: Bulgaria, Greece, Croatia, Italy, Malta, Romania, Slovenia, Cyprus.

Attach the label to your return so that it is clearly visible and simply drop the package off at a post office. With the provided return shipment number, you can track when the package has arrived back to us.

As soon as your return has been checked, we will refund the invoice amount within 10 working days.

The amount will be refunded to you via the originally selected payment method (PayPal, credit card).

The delivered goods may only be used for the purpose of testing – for example, as is usual in a shop for trying on.